Company Overview

 Company is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. We helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud. In addition, our company enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery.

About you:

• You are definitely the person to enjoy our beautiful business if:
• you share our mindset and passion for automation, saving people's life time and eliminating unnecessary waste
• you want to see how your work influences the largest companies in the world and have opportunity to learn and work with such big enterprise customers
• you want to be a part of the next big thing in enterprise software after SAP or Salesforce which is ServiceNow
• you care about customers, understanding and giving them the product they would love to use.

About your responsibilities:

• We invite you to join our growing environment and make your personal input in a fast paced and exciting organization! Take pride. Have fun. Make history.
• You will learn how our customers use the data and telecom services automation.
• You will advocate customer point of view and challenge everything that does not excel in customer experience and bring your ideas for product improvement.
• You will create documentation describing each carrier and build unique knowledge of the carrier data structure, plans, services, bills, reports, etc.
• You will be working with our development team to help them understand specifics of each telecom carrier data and integration use cases.
• You will use the results of our development as our customers would do, ensure the quality and provide feedback to development.

Your skills:

• Have an excellent analytical research mindset and Telecom background.
• Be able to make sense of complex data structure, reports and processes.
• Expert in using Excel or other data analytics tools.
• Strong experience in designing and creating data reports.
• Knowledge of ServiceNow is a plus
• Understand system integration and data processing concepts.
• Be diligent, extremely detail-oriented and obsessed with quality results.
• Have excellent verbal and written communication skills, ability to understand customers and developers alike.
• English - Advanced or high performance usability.