Required skills

• 1 year IT Admin/Support experience
• A degree in Information Systems or other related field
• Computer hardware/software troubleshooting and support skills
• Microsoft Operating Systems support knowledge
• Flexibility and Adaptability
• Team Orientation

Will be a plus

• Logical thinker and good problem solving skills
• Good communication skills and explaining technology challenges to staff

We offer

• Work in a stable growing product company in a friendly atmosphere;
• Competitive official salary, which is based upon your qualification;
• Paid sports activities, lunches;
• Paid vacation;
• Paid sick leave.

Responsibility

• Making sure support requests are done in time and professionally
• Identifies the hardware and software needed to satisfy user requirements.
• Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.
• Loads appropriate software packages such as operating systems, networking components and office applications.
• Assists in the customization and adaptation of existing programs to meet users’ requirements.
• Provides telephone, in-person and online support to end-users.
• Coordinates activities with network services and information systems groups.
• Assist in the management and provision of accounts within SaaS applications.
• Connects users to networks and provides initial training in facilities and applications.
• Assists in research and procurement of computer accessories and supplies.
• Performs other duties as assigned.
• Assist with and work with IT management on various global IT projects, which could include but is not limited to:
• assist with onboarding and de-provisioning processes
• researching, testing and evaluating emerging technologies.
• assisting with new office setup or office relocations.
• maintain personal and professional development to meet the changing demands of the business, participate in appropriate training activities.